{"id":1596,"date":"2013-07-05T15:27:54","date_gmt":"2013-07-05T15:27:54","guid":{"rendered":"https:\/\/help.fromdoppler.com\/?p=1596"},"modified":"2024-08-15T15:46:10","modified_gmt":"2024-08-15T15:46:10","slug":"cual-es-el-estado-de-mis-suscriptores","status":"publish","type":"post","link":"https:\/\/helpqa.fromdoppler.com\/es\/cual-es-el-estado-de-mis-suscriptores\/","title":{"rendered":"\u00bfCu\u00e1l es el estado de mis Suscriptores?"},"content":{"rendered":"<p>Para conocer el estado de tus Suscriptores ve a la opci\u00f3n<strong> Listas<\/strong> y una all\u00ed haz clic en <strong>Suscriptores.<\/strong><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-8931\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2013\/07\/image-3.png\" alt=\"\" width=\"954\" height=\"396\" srcset=\"https:\/\/helpqa.fromdoppler.com\/wp-content\/uploads\/2013\/07\/image-3.png 954w, https:\/\/helpqa.fromdoppler.com\/wp-content\/uploads\/2013\/07\/image-3-300x125.png 300w, https:\/\/helpqa.fromdoppler.com\/wp-content\/uploads\/2013\/07\/image-3-768x319.png 768w\" sizes=\"(max-width: 954px) 100vw, 954px\" \/><\/p>\n<p>Luego ve a <strong>M\u00e1s informaci\u00f3n<\/strong> y podr\u00e1s ver todos tus Suscriptores y en qu\u00e9 estado se encuentran tal y como muestra la imagen:<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-8932\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2013\/07\/image-4.png\" alt=\"\" width=\"722\" height=\"570\" srcset=\"https:\/\/helpqa.fromdoppler.com\/wp-content\/uploads\/2013\/07\/image-4.png 722w, https:\/\/helpqa.fromdoppler.com\/wp-content\/uploads\/2013\/07\/image-4-300x237.png 300w\" sizes=\"(max-width: 722px) 100vw, 722px\" \/><\/p>\n<p>Al cerrar esta ventana emergente volver\u00e1s al men\u00fa anterior donde podr\u00e1s hacer <strong>b\u00fasquedas de Suscriptores y filtrar por estado<\/strong>.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-1598\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2013\/07\/rsz_estado2.jpg\" alt=\"Estado de Suscriptor\" width=\"630\" height=\"303\" \/><\/p>\n<p><iframe title=\"Doppler Tutoriales - Ver el Estado de tus Contactos\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/tWSkIt3C4A4?list=PLHE_SVtQOB8qALbAvICcH1XMPmjfR9w-t\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p><strong>\u00bfQu\u00e9 significa cada estado?<\/strong><\/p>\n<p><strong>Activos asociados a Listas:<\/strong> Aquellos Suscriptores que has subido a <a title=\"Doppler - Email Marketing Made Simple\" href=\"http:\/\/comercial.fromdoppler.com\/help\" target=\"_blank\" rel=\"noopener noreferrer\">Doppler<\/a> y est\u00e1n asociados a una de tus Listas.<\/p>\n<p><strong>Activos no asociados a Listas:<\/strong> Aquellos Suscriptores que han sido subidos pero no est\u00e1n asociados a ninguna de tus Listas, ya sea porque has eliminado la Lista o porque has optado por desvincularlo de todas tus Listas manualmente desde la secci\u00f3n Listado Maestro de Suscriptores.<\/p>\n<p><strong>No abiertos:<\/strong> Aquellos Suscriptores que han sido removidos por <a title=\"Doppler - Email Marketing Made Simple\" href=\"http:\/\/comercial.fromdoppler.com\/help\" target=\"_blank\" rel=\"noopener noreferrer\">Doppler<\/a> por acumulaci\u00f3n de Emails no abiertos. Estos pueden activarse nuevamente. Si bien este estado ya no se realiza, se mantiene solo en cuentas antiguas.<\/p>\n<p><strong>Removidos:<\/strong> Aquellos Suscriptores que han solicitado removerse de tus Listas, estos autom\u00e1ticamente dejar\u00e1n de contar para el consumo de tu Plan.<\/p>\n<p><strong>Removidos por Usuario:<\/strong> Aquellos Suscriptores que t\u00fa mismo lo has removido de tus Listas, estos autom\u00e1ticamente dejar\u00e1n de contar para el consumo de tu Plan.<\/p>\n<p><strong>Rebotados Hard:<\/strong> Los Rebotes Hard son permanentes y se presentan cuando el servidor o la casilla de correo no existen. Por lo tanto, aunque sigas intentando enviar un email el resultado ser\u00e1 siempre el mismo. <a title=\"Doppler - Email Marketing Made Simple\" href=\"http:\/\/comercial.fromdoppler.com\/help\" target=\"_blank\" rel=\"noopener noreferrer\">Doppler<\/a> no intentar\u00e1 reenviar los emails que generen este tipo de rebotes.<\/p>\n<p><strong>Rebotados Soft:<\/strong> Los Rebotes Soft se dan cuando el Email no puede llegar a destino por alg\u00fan problema moment\u00e1neo. Por ejemplo, que el suscriptor tenga la casilla completa sin capacidad para seguir recibiendo correos. El servidor de destino existe y se reconoce la cuenta de correo. Sin embargo, al detectar el problema, devuelve un rebote.<\/p>\n<p>En el Panel de Control puedes especificar a partir de qu\u00e9 cantidad de rebotes quieres que dejemos de enviarles tus Campa\u00f1as a estos Suscriptores. En ese caso, tampoco contar\u00e1n en el consumo de tu Plan.<\/p>\n<p><strong>\u00a1Que tengas un gran Campa\u00f1a!<\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>Para conocer el estado de tus Suscriptores ve a la opci\u00f3n Listas y una all\u00ed haz click en Suscriptores.<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[578,7],"tags":[45,46,123,202],"class_list":["post-1596","post","type-post","status-publish","format-standard","hentry","category-destacados-en-listas","category-listas","tag-activos-asociados-a-listas","tag-activos-no-asociados-a-listas","tag-estado-de-suscriptores","tag-removidos"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u00bfCu\u00e1l es el estado de mis Suscriptores? - Doppler Help Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u00bfCu\u00e1l es el estado de mis Suscriptores? - 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