{"id":10893,"date":"2024-08-14T19:47:21","date_gmt":"2024-08-14T19:47:21","guid":{"rendered":"https:\/\/help.fromdoppler.com\/es\/?p=10893"},"modified":"2025-09-17T17:36:04","modified_gmt":"2025-09-17T17:36:04","slug":"como-configurar-los-mensajes-de-ausencia","status":"publish","type":"post","link":"https:\/\/helpqa.fromdoppler.com\/en\/como-configurar-los-mensajes-de-ausencia\/","title":{"rendered":"How to set up Away Messages?"},"content":{"rendered":"<p>Learn in this article how to schedule messages to respond to your users when there are no operators online. In addition, you can configure the hours when your chat is not available so that users know when you are available.<\/p>\n<p><a href=\"https:\/\/www.fromdoppler.com\/en\/precios\/#plan-conver\">Once you have logged into your account in Doppler,<\/a> go to Conversations in the main menu. As with other configuration options, we must select the room in which you want to configure these absence messages.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-10894\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_15-2.png\" alt=\"\" width=\"587\" height=\"318\" srcset=\"https:\/\/helpqa.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_15-2.png 650w, https:\/\/helpqa.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_15-2-300x162.png 300w\" sizes=\"(max-width: 587px) 100vw, 587px\" \/><\/p>\n<p>Once you have selected the room, you will be able to view all the configured absence messages, both active and inactive. These messages can be deleted.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-10895\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_1-8.png\" alt=\"\" width=\"630\" height=\"287\" srcset=\"https:\/\/helpqa.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_1-8.png 705w, https:\/\/helpqa.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_1-8-300x137.png 300w\" sizes=\"(max-width: 630px) 100vw, 630px\" \/><\/p>\n<p>By pressing the + New Message button you will see a form to define the message to be created. The defined message (if active) will be sent automatically at the defined time and days. In general, these are times when there is no one to respond.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-10896\" src=\"https:\/\/help.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_2-9.png\" alt=\"\" width=\"615\" height=\"420\" srcset=\"https:\/\/helpqa.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_2-9.png 671w, https:\/\/helpqa.fromdoppler.com\/wp-content\/uploads\/2024\/08\/Screenshot_2-9-300x205.png 300w\" sizes=\"(max-width: 615px) 100vw, 615px\" \/><\/p>\n<p>Great! Now you&#8217;ve learned how to set up away messages and keep in constant communication with your users. &#x1f642;<\/p>","protected":false},"excerpt":{"rendered":"<p>Learn in this article how to schedule messages to respond to your users when there are no operators online. In addition, you can configure the hours when your chat is not available so that users know when you are available. Once you have logged into your account in Doppler, go to Conversations in the main [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[824],"tags":[825],"class_list":["post-10893","post","type-post","status-publish","format-standard","hentry","category-conversaciones","tag-conversaciones"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to set up Away Messages? - Doppler Help Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to set up Away Messages? - Doppler Help Center\" \/>\n<meta property=\"og:description\" content=\"Learn in this article how to schedule messages to respond to your users when there are no operators online. 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